Frequently Asked Questions

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iMyFone TunesFix

Step 1: Please install and open iMyFone TunesFix on your computer.
Step 2: Click on the tool bar (which is the icon with three lines) at the upper right
corner and choose “Register”. The “Register” window will pop up and ask you to register.

Step 3: Copy and paste your licensed email and registration code there. Click “Register” to
activate it. Now you can enjoy the full functions of TunesFix.
Note: Make sure that there is no space copied at the beginning or the end of the
registration code.

2. What are the differences between the trial version and full version?

The trial version only allows you to enjoy some limited features while the full version allows you to enjoy
all the features that TunesFix has.
In the trial version:

It will detect your iTunes and necessary components. If there are issues with the components, you
are allowed to view the detailed issues.
You can do a quick scan or deep scan of iTunes data, including iTunes media files, old backups
(backups made by third-party software are inclusive), used software update files and other data
(like Mobile Apps, cache, cookies, logs and junk files). The scanning result will show you how much
space is occupied by each kind of iTunes data.

You can also refer to this screenshot to see the differences between trial version and full version:

3. What are the differences between “Quick Clean” and “Deep Clean” features?

Here are the differences between “Quick Clean” and “Deep Clean” modes:
Scanning Time: “Deep Clean” will take more time than “Quick Clean” to scan your iTunes,
because “Deep” mode will scan your whole computer while the “Quick” mode will only scan all the iTunes
folders.
Scanning Result: The scanning results will be similar. The difference is the backups. If
there are backups stored on other folders except iTunes folders, the “Deep” mode will show you those backups
as well.

4. What does “Full Uninstall” mode do?

The “Full Uninstall” will help to remove iTunes and related software components, including iTunes, Apple
Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support 32-bit and Apple
Application Support 64-bit from your computer. Besides, all the component files will be cleaned as well.

5. What does TunesFix delete when I check “Also delete user data...” to uninstall
iTunes?

In the “Full Uninstall” mode, you will see the checkbox that says “Delete user data including iTunes media,
backups, software update files and junk files” under “Uninstall” button. If you check it to uninstall
iTunes, it will remove all your iTunes media, iOS backups, used software update files and other data.

iTunes media files include music, movies, home videos, TV shows, podcasts, voice
memos, audiobooks, books, iTunes U, tones and downloads.
iOS backups include all the iPhone/iPad/iPod backups made by iTunes.
Software update files include used iTunes update files and used iOS update files.
Other data includes downloaded apps, cache, cookies, logs and other junk files.

6. When do I need to use the “Fix Other iTunes Problems” mode?

If your iTunes performs abnormally, but it’s not iTunes connect issue, iTunes install or update issue and
backup or restore problem, then you can use “Fix Other iTunes Problems” to try.

7. In “Clean” modes, what does the “Mobile Apps” category include in “Other Data”?

When you go to “Quick Clean” or “Deep Clean” function and let it scan, you will find one file type called
“Mobile Apps” in “Other Data” from the scanning result. “Mobile Apps” include all the apps that you
downloaded on your iTunes. They are just the installation files of the apps.

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